Resume

Led OS upgrades across thousands of hospital machines. Orchestrated software deployment strategies minimizing operational disruption. Provided desktop support and systems troubleshooting.

• Large-Scale OS Upgrades: Successfully led OS upgrade initiative across thousands of hospital workstations with minimal disruption.

Implemented automated pharmacy reporting systems using Python and SQL. Established IT communication protocols with 2-hour response standards. Created comprehensive IT documentation framework.

• Automated Pharmacy Reporting: Implemented automated reporting systems for pharmacy operations using Python and SQL.
• IT Documentation Framework: Created comprehensive documentation framework establishing IT communication protocols and standards.

Converted legacy data systems, increasing revenue by $500K. Engineered a CLI automation tool for error log processing, accelerating conversion speed by 50%. Developed SQL scripts for seamless data integration.

• Legacy System Conversions: Successfully converted legacy data systems contributing to $500K in increased revenue.
• CLI Automation Tool: Engineered automation tool for error log processing, accelerating conversion speed by 50%.

Designed CI/CD pipelines streamlining deployment processes across teams. Architected scalable Puppet infrastructure for environment consistency. Automated user onboarding and routine administrative tasks via PowerShell.

• CI/CD Pipeline Architecture: Designed and implemented comprehensive CI/CD pipelines streamlining deployment processes across multiple teams.
• Infrastructure Automation: Architected scalable Puppet infrastructure ensuring consistency across all environments.

Developed cloud administration applications reducing support call durations by 50%. Collaborated on web application for cloud migrations, removing technical interventions. Implemented code review protocols strengthening software quality standards.

• Cloud Administration Application: Developed cloud administration tool that reduced support call durations by 50% through self-service capabilities.
• Migration to GitHub CI/CD: Led migration from legacy CI systems to GitHub Actions with automated security scanning.

Led cloud infrastructure optimization initiatives resulting in significant cost reductions. Enhanced CI/CD workflows with parallelized Terraform jobs and dynamic preview environments. Automated SSL certificate renewal processes using GCP Secret Manager and Pub/Sub.

• Cloud Cost Optimization Initiative: Led an initiative resulting in a 30% reduction in monthly infrastructure expenses across all environments.
• Dynamic Preview Environments: Designed and implemented scalable preview environments tied to GitLab merge requests to improve testing efficiency.
• Certificate Management Automation: Implemented automated SSL certificate renewal system with GCP Secret Manager and Pub/Sub.
• Terraform Documentation Automation: Engineered comprehensive automation generating standardized README files, usage examples, and configuration templates with automatic updates.